Privacy Policy

Marki Insurance Agency ("Marki", "we", "us", or "our") provides the Marki Operations App to support insurance-related services and operations. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when the application is used. We are committed to protecting personal data in accordance with the Kenya Data Protection Act, 2019 and other applicable laws.

This application is intended for use by authorized personnel and representatives of Marki Insurance Agency. The policy applies to all individuals whose personal data is processed through the application, including employees, clients, and business partners.

We may collect and process the following categories of data: Personal Data: - Names, identification numbers, and contact details - Policy and insurance-related information - Claims and financial records Technical Data: - Device information - Log data and usage activity - Authentication and access records

We use collected data to: - Provide and manage insurance services - Process policies, claims, and financing applications - Communicate with clients and partners - Maintain system security and integrity - Comply with legal and regulatory obligations

We process personal data based on: - Performance of contractual obligations - Compliance with legal and regulatory requirements - Legitimate business interests - Consent, where applicable

We may share data with: - Insurance underwriters and service providers - Financial institutions and payment processors - Regulatory authorities where required by law We do not sell personal data to third parties.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and operational requirements.

We implement appropriate technical and organizational measures to protect data, including: - Encryption of data in transit - Access controls and authentication mechanisms - Secure infrastructure and monitoring.

Under applicable data protection laws, individuals have the right to: - Access their personal data - Request correction of inaccurate data - Request deletion where applicable - Object to or restrict processing - Request data portability Requests may be submitted using the contact details below.

The application may integrate with third-party services such as payment providers and insurance partners. These parties are required to handle personal data in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

Marki Insurance Agency Westlands, Nairobi, Kenya Phone: 0713-385-183 Email: info@marki.co.ke Website: https://www.marki.co.ke