info@marki.co.ke|
+254 713 385 183|
+254 798 371 353|
Westlands Commercial Centre
Marki Insurance Agency
Claim Advocacy

Expert Support Through Every Step of Your Claim

At Marki, we stand by your side throughout the entire claims process. Our dedicated advocacy ensures you receive the full benefits you deserve with professional support and expert guidance.

98%
Success Rate
15
Days Average
500+
Claims Handled
4.9
Client Rating

Comprehensive Claim Advocacy Process

Our systematic approach ensures every aspect of your claim is handled with expertise and dedication

01

Assistance with Claim Filing

Our expert team guides policyholders through the entire claims process, ensuring proper documentation and correct filing procedures for successful claim submission.

Key Features:

Step-by-step guidance through claim procedures
Documentation checklist and requirements
Form completion assistance
Initial claim review and validation
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02

Claims Documentation

We assist in gathering comprehensive evidence and documentation to strengthen your claim, including police reports, medical records, and repair estimates.

Key Features:

Evidence collection coordination
Medical records compilation
Police report acquisition
Repair estimates and assessments
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03

Insurance Company Communication

Acting as your dedicated liaison, we handle all communications with insurance companies, ensuring your interests are properly represented.

Key Features:

Direct insurer communication
Regular status updates
Professional representation
Documentation of all interactions
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04

Claims Negotiation

Our experienced negotiators advocate for maximum settlement amounts, challenging denials and ensuring fair resolutions for our clients.

Key Features:

Settlement maximization strategies
Denial challenge procedures
Evidence presentation
Fair resolution advocacy
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05

Timely Follow-up

We monitor claim progress continuously, providing regular updates and ensuring efficient processing through proactive follow-up.

Key Features:

Progress monitoring systems
Regular status communications
Timeline management
Proactive issue resolution
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06

Expert Guidance

Benefit from our in-depth knowledge of insurance policies and claims processes, with expert advice throughout your claim journey.

Key Features:

Policy interpretation assistance
Rights and responsibilities education
Strategic decision support
Industry expertise application
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07

Settlement Support

From approval to final settlement, we ensure accurate paperwork completion and provide guidance on optimal use of claim proceeds.

Key Features:

Settlement paperwork management
Proceeds utilization guidance
Repair coordination assistance
Final resolution support
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Why Choose Marki for Claim Advocacy?

Our commitment goes beyond just processing claims. We're your dedicated advocates, ensuring you receive every benefit you're entitled to under your policy.

Expert Advocacy

Professional representation with deep industry knowledge and proven negotiation skills.

Timely Resolution

Proactive follow-up and efficient processing to minimize delays and expedite settlements.

Personalized Support

Dedicated claim specialists who understand your unique situation and needs.

98% Success Rate
in claim settlements
Trusted by 1000+ clients

Need Help with Your Claim?

Our expert advocates are ready to support you through every step of the claims process. Contact us today for professional guidance and representation.

Call Us
+254 713 385 183
Email Support
info@marki.co.ke